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Portfolio Requests

Portfolio Requests are the intake layer for proposed work. A request lets you capture the business need, assess feasibility, score priority, collect supporting knowledge, and decide whether the initiative should move forward as a project. In practice, this is where ideas become governed work instead of hallway folklore.

Where to find it

  • Workspace: Portfolio
  • Path: Portfolio > Requests

Permissions

Permission What it allows
portfolio_requests:reader Open the requests list and view request workspaces
portfolio_requests:member Edit the managed request documents embedded in the workspace, even without broader request-management rights
portfolio_requests:manager Create requests, update request data, maintain team and relations, add comments and decisions, change status, submit analysis recommendations, and edit scoring
portfolio_requests:admin Delete requests and use CSV import/export

The Knowledge tab follows Knowledge permissions for creation and linking actions. A user can be allowed to work on request content without being allowed to create or relink standalone knowledge documents.

Working with the list

The list is designed for triage rather than archival browsing. By default, it sorts requests by priority so the most urgent or most strategically important work rises first.

Scope filters

Use the scope selector above the grid to control whose pipeline you are looking at:

  • My requests shows requests where you are explicitly involved, such as requestor, sponsor, lead, or contributor.
  • My team's requests expands that view to requests involving members of your Portfolio team. This option is unavailable if you are not assigned to a team.
  • All requests removes the involvement filter and shows the full request pipeline.

Your scope choice is remembered. If you open a request from the list and come back later, KANAP keeps the list context so you do not have to rebuild your filter stack every time.

Default columns

The standard grid highlights the fields that matter during intake and review:

Column What it shows
# Reference number (e.g., REQ-42). Click to open the workspace
Request Name The request name
Priority Calculated priority score
Status Current intake state
Source Portfolio source classification
Category Portfolio category
Stream Portfolio stream
Company Company classification
Requestor Person who raised the request
Target Date Requested target delivery date
Created When the request was created

Additional columns (hidden by default):

  • Last changed: When the request was last updated

Filtering behavior

  • Global search works across request content and visible business metadata.
  • Column filters are available for the main classification and ownership fields.
  • Requests with status Converted are hidden by default so the list stays focused on active intake. If you need to review historical intake decisions, include Converted in the Status filter.

List actions

  • New Request is available to request managers.
  • Import CSV and Export CSV are available to request administrators.

The Request workspace

The workspace uses a split model:

  • The main area holds the operational tabs: Summary, Analysis, Scoring, Relations, and Knowledge.
  • A persistent Properties drawer on the right edge holds stable request metadata, team assignment, and resulting projects. Open or close it using the vertical tab on the right edge.

This matters because not everything is saved the same way:

  • Changes in the Properties drawer are applied immediately.
  • Changes in Summary, Analysis, and Scoring are workspace edits and use Save / Reset.
  • The managed documents Purpose and Risks & Mitigations also use the workspace save flow.

If you create a new request, KANAP starts on Summary. The other tabs become useful after the request exists as a real record rather than a very sincere idea.

The workspace header gives you operational context without leaving the page:

  • a copyable request reference such as REQ-42
  • a metadata strip with Status, Score, Requestor, IT owner, Target Delivery Date, and (when applicable) the Source Task the request was created from
  • Send link for sharing
  • Convert to Project when the request is Approved or Converted
  • Delete for administrators (when the request is not yet converted)
  • previous/next navigation based on the exact list context you came from

Properties drawer

Treat the drawer as the request's structural backbone. It contains three groups.

Core properties

  • Request Name
  • Status
  • Source, Category, Stream
  • Requestor
  • Company, Department
  • Target Delivery Date

These fields shape how the request is routed, filtered, and reviewed elsewhere in the workspace. For example:

  • changing Status affects what decisions can follow and whether conversion is available
  • changing Category or Stream changes the analytical context for feasibility and scoring
  • changing Company or Requestor changes reporting and ownership visibility across the portfolio

Team

Team assignment names accountability rather than just keeping a contact list:

  • Business Sponsor
  • Business Lead
  • IT Sponsor
  • IT Lead
  • Business Contributors
  • IT Contributors

These assignments drive shared visibility and make it clear who is expected to sponsor, shape, and deliver the request. Summary uses this data to show whether the request has enough named ownership to move forward sensibly.

Resulting Projects

A read-only list of the projects produced from this request after conversion. Click an entry to navigate to the project workspace.

For dependencies and other relation types, see the Relations tab.

Older bookmarks may still point to overview, team, or relations. The current workspace places this content under Summary, the Properties drawer, and the Relations tab.

Summary

Summary is the request cockpit. It is not a simple overview tab; it is where KANAP compresses the state of the request into an operational snapshot.

Purpose as a managed document

The Purpose section is a managed markdown document embedded directly in the request. It is more than a long description field:

  • it gives reviewers a stable statement of intent
  • it is available during request-to-project conversion
  • it can be edited by users with portfolio_requests:member, even if they do not manage the rest of the request
  • it supports DOCX import so you can bring in existing Word documents directly, and export to download the current content as PDF, DOCX, or ODT

That split is deliberate. It allows subject-matter contributors to improve the request narrative without opening full control over status, scoring, and portfolio structure.

Activity

Below Purpose, the Summary tab includes the request activity stream:

  • Comments for discussion, contextual notes, and formal decisions
  • History for the audit trail of field and status changes

This places the latest activity directly in front of reviewers without requiring them to navigate to a separate tab.

Comments

Comments support normal discussion, but they also support formal decisions. A formal decision can capture:

  • the meeting or decision context
  • the decision outcome
  • the rationale
  • an optional status change in the same action

That combination keeps governance traceable: the record of why something changed stays attached to the change instead of being reconstructed later from memory and optimism.

Comments support markdown and inline images, which is useful for design notes, evidence, screenshots, and review material.

History

History is the audit view. Use it when you need to answer questions such as:

  • who changed the status
  • when team assignments changed
  • whether a scoring or analysis change happened before or after a decision

If you need narrative, use Comments. If you need proof, use History.

Analysis

Analysis is where the request moves from "sounds reasonable" to "understood well enough to decide."

It brings together four distinct elements:

  • impacted business processes
  • structured feasibility review
  • managed Risks & Mitigations
  • the formal Analysis Recommendation

Impacted Business Processes

Link the business processes touched by the request. This changes the meaning of the request in portfolio terms: a request affecting core operational processes should not be evaluated the same way as a local convenience improvement.

Feasibility Review

The feasibility review is a structured assessment across seven dimensions:

  • Technical Feasibility
  • Integration Compatibility
  • Infrastructure Needs
  • Security & Compliance
  • Resource Skills
  • Delivery Constraints
  • Change Management

Each dimension can be assessed with a concern level (Not Assessed, No Concerns, Minor Concerns, Major Concerns, Blocker) and supporting notes.

Use this section to expose delivery friction early:

  • not every request fails because the idea is poor
  • many fail because integration, infrastructure, security, timing, or change-management constraints were ignored until too late

The Summary tab surfaces the strongest concern level from this review so major issues remain visible even when nobody opens Analysis.

Risks & Mitigations

Risks & Mitigations is another managed markdown document. Use it to document residual risk, mitigation actions, and ownership. Like Purpose, it can be edited by users with portfolio_requests:member and supports DOCX import for bringing in existing Word documents as well as export.

This is useful when the people best placed to describe the risks are not the same people who should be changing request status or portfolio structure.

Analysis Recommendation

The recommendation flow publishes a formal decision into Activity with the fixed context Analysis Recommendation. It can also change the request status at the same time.

That means Analysis is not an isolated note-taking area. It is part of the governance trail:

  • reviewers can see the latest recommendation directly in Analysis
  • the same recommendation appears in Activity as a decision record
  • optional status changes stay tied to the recommendation that justified them
  • a View in Activity shortcut jumps directly to the recommendation in the Summary activity feed

Older requests may also show a Previous Analysis (Legacy) section. That content is retained for continuity, but the current request model relies on feasibility review, managed risks, and formal recommendations.

Scoring

Scoring evaluates the request against the portfolio scoring model configured for your tenant.

In practice:

  • each active criterion contributes to the calculated priority
  • the resulting score feeds portfolio comparison and list ordering
  • an override can be used when the calculated score is correct mathematically but wrong operationally

If priority override is used, it should be treated as an exception, not a lifestyle.

Where enabled by portfolio settings, mandatory bypass rules can force top priority for qualifying requests. This is typically used for work that cannot sensibly compete with discretionary demand.

Once a request is Converted, scoring becomes read-only. At that point the request has already done its job as an intake and prioritization record.

Relations

The Relations tab brings together the links that explain how the request connects to the rest of the portfolio. The tab badge shows the count of related items.

Dependencies

Dependencies identify work that must exist, finish, or remain aligned before this request can succeed. Use the search field to find and add a related item; remove links you no longer want with the chip's delete icon.

A request with weak dependency data may look harmless until it collides with existing work.

Other relations

Below dependencies, the Relations tab also lets you maintain other portfolio links — for example, related requests, related projects, or other connected business and technical objects. Each relation is autosaved.

For the projects produced from this request after conversion, see the Resulting Projects group in the Properties drawer.

Knowledge

The Knowledge tab connects the request to standalone knowledge documents. The tab badge shows the count of related knowledge documents.

The tab distinguishes between two kinds of knowledge:

  • Linked documents are directly attached to the request.
  • Related documents are discovered through the request's wider context, such as dependencies, related requests, resulting projects, and other linked objects.

This distinction matters:

  • direct documents are part of the request's explicit documentation set
  • related documents add context without claiming that the request owns them

What you can do

With sufficient Knowledge permissions, you can:

  • create a new blank knowledge document already linked to the request
  • create a linked document from a template
  • link an existing knowledge document
  • unlink a directly linked document
  • open any linked or related document in the Knowledge workspace

Without those permissions, the tab still works as a reference view as long as you are allowed to see the underlying knowledge.

Managed documents versus Knowledge documents

The managed documents Purpose and Risks & Mitigations are part of the request itself. They are not the same thing as Knowledge documents.

Use managed documents for core request narrative that should always travel with the request. Use Knowledge for standalone documents that may need their own lifecycle, relations, exports, templates, and reuse beyond a single request.

Converting a request to a project

Once a request reaches Approved, the workspace offers Convert to Project in the header.

The conversion flow lets you:

  • confirm or adjust the project name
  • set planned start and end dates
  • review the current Purpose text
  • carry forward estimated IT and Business effort derived from request scoring inputs

After conversion:

  • the request becomes a durable intake and decision record
  • the resulting project appears in the request's Resulting Projects group
  • scoring is frozen on the request
  • the request can still be opened for audit, context, and knowledge tracing

In other words, conversion does not erase the request. It promotes it.

CSV import and export

CSV import and export are available to portfolio_requests:admin.

Use export when you need portfolio reporting or offline enrichment. Use import when you need to create or update requests in bulk. Because import can alter intake records at scale, it is intentionally reserved for administrators.

Tips

  • Use DOCX import for existing content: If you already have a purpose statement or risk register in a Word document, use the Import button on the Purpose or Risks & Mitigations editor instead of copying and pasting. The import converts the document to markdown and warns you if any content could not be carried over.
  • Scope filters stick: KANAP remembers your last scope choice, so you do not need to re-select it every session.
  • Converted requests are hidden by default: If you are looking for a request that was already converted to a project, add Converted to the Status filter on the list.
  • Member permission for contributors: Give subject-matter experts portfolio_requests:member so they can edit Purpose and Risks & Mitigations without being able to change status, scoring, or portfolio structure.
  • From task to request: When a task reveals a larger initiative, use Convert to Request from the task workspace. The new request inherits the task's title, description (as Purpose), classification, and attachments, and shows the Source Task in its header.